Want to skyrocket your eCommerce brand sales using WhatsApp Business API but don't know which tools to use?
In this challenging online shopping world, it is essential to keep up with the current market and regular updates.
To send WhatsApp broadcast messages to a large audience, you should have a top-notch WhatsApp Marketing Software out there. Want to learn more?
Here's a free 7- day trial for you of the WhatsApp Marketing Software - Wati.
A tool which not only helps with your marketing but also influence the entire customer lifecycle with the power of WhatsApp.
Read further to know the features and benefits of WATI.
If you are an eCommerce business owner with no coding skills, this software is totally for you. Wati is an excellent Whatsapp Marketing Software with a No Code Chatbot Builder.
It is very easy to become a chatbot builder here. All you require to build these bots is extremely good copywriting skills and common sense.
Having a regular contact with your customers is important in this business.
A series of automated emails can be sent to the customers/ subscribers based upon their actions of opening the email or purchasing of the product, etc. This is known as nurture sequences. WhatsApp platform has a high click through rate and it is greatly beneficial platform to use along with Email to achieve more business.
Wati is a great tool to help you with nurture sequences, building relationships with potential buyers and turn them into regular customers easily.
WhatsApp Broadcast message is very similar to sending a Email broadcast or SMS broadcast to your prospects and customers.
WhatsApp has given its official API and is allowing people to send broadcast messages. But there are certain rules that need to be followed to avoid getting banned by WhatsApp.
Check out my detailed blog on How To Use Whatsapp Broadcasting Feature Without Getting Banned.
When it comes to sales, Wati provides integration with e-Commerce platforms like Shopify and Woo Commerce. The process of integration with new platforms are in progress and can be expected in near future.
The eCommerce brands have observed that 85% of people generally abandon their cart in the final paying stage. Since we will now have their phone number when they filled out the payment information, a message can be sent to them, giving a reminder about their abandoned cart and persuade them to finish the process in just one click.
If you set up this abandoned cart recovery feature, then Wati software integrates with various CRM systems like Zoho, Hubspot, Zapier, etc and helps you get those customers back.
Read my blog on 7 Easy WhatsApp Automations For Ecommerce Business Using Wati Software.
This feature enables your team to access the WhatsApp number from all over the world to solve queries and doubts of your customers. A very systematic and time saving Support FAQ ( frequently asked questions) Chatbot can be created to answer your customer's queries and questions after they purchased from you.
The shipping and tracking notifications can be sent out automatically with the help of the Shopify or WooCommerce integration. You can configure that within Shopify and Woo commerce interface.
Here are the following steps:
1. In the Wati Interface, go to Automation
2. Under Automation, click on Flows. You will some predefined flow templates already made for you to use. Templates like for eg: E-commerce, Real Estate, General Appointment Booking, Bank Accounts, Doctor Appointment, etc. If not this then you can even make your own template from the scratch.
3. You can start editing the Flow as per your requirements.
Since Wati is a very easy to use WhatsApp Marketing Software, all you need to do is drag and drop to create your WhatsApp Chatbots.
There's no need of any coding skills here.You can upload images too. For example, if you have a clothing business, you can show the pictures of pants, shirts, dresses, etc. You also have the facility of mentioning the name, color, size, price of the product to give a clear idea to your customers.
You are provided with various flows that you can customize according to your requirements. Many questions can be asked, conversations can be made and have them converted into sales very easily.
The best way to use this will be to run ad campaigns, when your potential customers click on the ad, they can be taken to this WhatsApp Interface where interactions will start taking place.
People will have the option to explore products and get customised results for their demands. This feature will help your customers get personalised recommendations from the bots. This interface is currently very useful in the practical world where brands have achieved maximum sales through Wati.
I have discussed this in detail in my blog on How To Create WhatsApp Chatbots Using WATI 2022.
Nurture Sequence Automation is a clear concept of maintaining relationships with your customers. Now Wati enables you to do just that through WhatsApp Business API instead of Email. This WhatsApp Marketing Sequence is very much similar to the Email Marketing Sequence.
To se up this feature for your Ecommerce business, go to the Wati Interface and click on Automation. Then choose the sequence option from the menu where you can start editing as per your requirements.
You can customize your WhatsApp messages, fix the relevant interval dates and even select the time and days you want them to be sent to your customers. You can create a sequence of messages to nurture your customers with testimonial videos, case studies, or any free guides.
You can also Create WhatsApp Links And QR Codes With Pre-Filled Custom Messages For Your eCommerce Business.
Although when it comes to sending messages out to people as a brand, they need to be verified. These template messages are approved by WhatsApp and then officially sent out to your customers.
This Software Interface allows you to transfer all the power of Email Marketing to WhatsApp effectively.
Through this excellent feature, you can send multiple messages to your prospects in one flow. Furthermore, you can get high engagement from your customers, nurture them and even upsell them in future.
For using the Broadcasting feature, go to the Broadcast option on the top of your Wati Interface and get ready to dive into it. Here you are allowed to upload a new contact list or even have your existing engaged contacts on WhatsApp and then send the messages.
As shown in the above image, you can go template messages and use the approved templates to send out your messages. It is necessary to get any template you've created verified and approved by WhatsApp. Also make sure your messages are conversational in nature and not promotional.
Here is an example of an approved sample template in the image above which you can utilize for your business. This Interface allows you to edit the body of the template, add a Call To Action button, provide a space for inserting any links, etc. Once every information is filled in, your template needs to be sent to WhatsApp for approval.
It is necessary to keep the WhatsApp Policies in mind when you are creating these templates so as to avoid getting rejected and speed up the further process.
Moving forward, you can click on the broadcast option and as shown in the image below, you can set up a new broadcast where the name, message, time and date can be edited as per your needs.
Once you click on Next, your broadcasting will start or even if you want to schedule it, that's possible too in this Wati Software.
After the broadcast is sent, you can check out the Broadcast History to get detailed information on its statistics. You have metrics like Delivered, Sent, Read, Replied, How many failed? How many stopped? Queued, And the
ones in the processing.
We have come to a conclusion that Wati WhatsApp Marketing Software has excellent features which can upscale the entire lifecycle of your customer. It coveres all the three aspects of a business which is Marketing, Sales and Customer Support in an amazing way.
Wati provides:
We are currently using this software for our clients and we highly recommend you to use it for your eCommerce Brand.
Click on this link to get this amazing tool Wati WhatsApp Marketing Software for your business.
Want to skyrocket your eCommerce brand sales using WhatsApp Business API but don't know which tools to use?
In this challenging online shopping world, it is essential to keep up with the current market and regular updates.
To send WhatsApp broadcast messages to a large audience, you should have a top-notch WhatsApp Marketing Software out there. Want to learn more?
Here's a free 7- day trial for you of the WhatsApp Marketing Software - Wati.
A tool which not only helps with your marketing but also influence the entire customer lifecycle with the power of WhatsApp.
Read further to know the features and benefits of WATI.
If you are an eCommerce business owner with no coding skills, this software is totally for you. Wati is an excellent Whatsapp Marketing Software with a No Code Chatbot Builder.
It is very easy to become a chatbot builder here. All you require to build these bots is extremely good copywriting skills and common sense.
Having a regular contact with your customers is important in this business.
A series of automated emails can be sent to the customers/ subscribers based upon their actions of opening the email or purchasing of the product, etc. This is known as nurture sequences.
WhatsApp platform has a high click through rate and it is greatly beneficial platform to use along with Email to achieve more business.
Wati is a great tool to help you with nurture sequences, building relationships with potential buyers and turn them into regular customers easily.
WhatsApp Broadcast message is very similar to sending a Email broadcast or SMS broadcast to your prospects and customers.
WhatsApp has given its official API and is allowing people to send broadcast messages. But there are certain rules that need to be followed to avoid getting banned by WhatsApp.
Check out my detailed blog on How To Use Whatsapp Broadcasting Feature Without Getting Banned.
When it comes to sales, Wati provides integration with e-Commerce platforms like Shopify and Woo Commerce. The process of integration with new platforms are in progress and can be expected in near future.
The eCommerce brands have observed that 85% of people generally abandon their cart in the final paying stage. Since we will now have their phone number when they filled out the payment information, a message can be sent to them, giving a reminder about their abandoned cart and persuade them to finish the process in just one click.
If you set up this abandoned cart recovery feature, then Wati software integrates with various CRM systems like Zoho, Hubspot, Zapier, etc and helps you get those customers back.
Read my blog on 7 Easy WhatsApp Automations For Ecommerce Business Using Wati Software.
This feature enables your team to access the WhatsApp number from all over the world to solve queries and doubts of your customers. A very systematic and time saving Support FAQ ( frequently asked questions) Chatbot can be created to answer your customer's queries and questions after they purchased from you.
The shipping and tracking notifications can be sent out automatically with the help of the Shopify or WooCommerce integration. You can configure that within Shopify and Woo commerce interface.
Here are the following steps:
1. In the Wati Interface, go to Automation
2. Under Automation, click on Flows. You will some predefined flow templates already made for you to use.
Templates like for eg: E-commerce, Real Estate, General Appointment Booking, Bank Accounts, Doctor Appointment, etc. If not this then you can even make your own template from the scratch.
3. You can start editing the Flow as per your requirements.
Since Wati is a very easy to use WhatsApp Marketing Software, all you need to do is drag and drop to create your WhatsApp Chatbots.
There's no need of any coding skills here.You can upload images too.
For example, if you have a clothing business, you can show the pictures of pants, shirts, dresses, etc. You also have the facility of mentioning the name, color, size, price of the product to give a clear idea to your customers.
You are provided with various flows that you can customize according to your requirements. Many questions can be asked, conversations can be made and have them converted into sales very easily.
The best way to use this will be to run ad campaigns, when your potential customers click on the ad, they can be taken to this WhatsApp Interface where interactions will start taking place.
People will have the option to explore products and get customised results for their demands.
This feature will help your customers get personalised recommendations from the bots. This interface is currently very useful in the practical world where brands have achieved maximum sales through Wati.
I have discussed this in detail in my blog on How To Create WhatsApp Chatbots Using WATI 2022.
Nurture Sequence Automation is a clear concept of maintaining relationships with your customers. Now Wati enables you to do just that through WhatsApp Business API instead of Email.
This WhatsApp Marketing Sequence is very much similar to the Email Marketing Sequence.
To se up this feature for your Ecommerce business, go to the Wati Interface and click on Automation. Then choose the sequence option from the menu where you can start editing as per your requirements.
You can customize your WhatsApp messages, fix the relevant interval dates and even select the time and days you want them to be sent to your customers.
You can create a sequence of messages to nurture your customers with testimonial videos, case studies, or any free guides.
You can also Create WhatsApp Links And QR Codes With Pre-Filled Custom Messages For Your eCommerce Business.
Although when it comes to sending messages out to people as a brand, they need to be verified. These template messages are approved by WhatsApp and then officially sent out to your customers.
This Software Interface allows you to transfer all the power of Email Marketing to WhatsApp effectively.
Through this excellent feature, you can send multiple messages to your prospects in one flow. Furthermore, you can get high engagement from your customers, nurture them and even upsell them in future.
For using the Broadcasting feature, go to the Broadcast option on the top of your Wati Interface and get ready to dive into it. Here you are allowed to upload a new contact list or even have your existing engaged contacts on WhatsApp and then send the messages.
As shown in the above image, you can go template messages and use the approved templates to send out your messages. It is necessary to get any template you've created verified and approved by WhatsApp. Also make sure your messages are conversational in nature and not promotional.
Here is an example of an approved sample template in the image above which you can utilize for your business. This Interface allows you to edit the body of the template, add a Call To Action button, provide a space for inserting any links, etc. Once every information is filled in, your template needs to be sent to WhatsApp for approval.
It is necessary to keep the WhatsApp Policies in mind when you are creating these templates so as to avoid getting rejected and speed up the further process.
Moving forward, you can click on the broadcast option and as shown in the image below, you can set up a new broadcast where the name, message, time and date can be edited as per your needs.
Once you click on Next, your broadcasting will start or even if you want to schedule it, that's possible too in this Wati Software.
After the broadcast is sent, you can check out the Broadcast History to get detailed information on its statistics. You have metrics like Delivered, Sent, Read, Replied, How many failed? How many stopped? Queued, And the
ones in the processing.
We have come to a conclusion that Wati WhatsApp Marketing Software has excellent features which can upscale the entire lifecycle of your customer.
It coveres all the three aspects of a business which is Marketing, Sales and Customer Support in an amazing way.
Wati provides:
We are currently using this software for our clients and we highly recommend you to use it for your eCommerce Brand.
Click on this link to get this amazing tool Wati WhatsApp Marketing Software for your business.
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Plot no.7, Chittibabu Nagar,
Pallikaranai Chennai 600100
© Alpha Marketer. All Rights Reserved.
Plot no.7, Chittibabu Nagar,
Pallikaranai Chennai 600100
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